Chaos scales with you
Every new property adds check-outs, linen kits and one more group chat. Coordination grows faster than revenue.
Built on real operations: 10,000+ cleaning tasks orchestrated, 500+ units managed.
Housekeeping ran on chaos.
Now an agent runs it.
Pratyco plans, assigns and closes cleaning and laundry operations for hotels and short rentals - rooms, linen, quality - and leaves an immutable trail of every decision.
24/7The agent plans, assigns and answers at any hour
0Apps for the crew to install: work arrives on WhatsApp or Telegram
100%Of decisions on an immutable ledger, ready for audit
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The problem
Your operation should not run on group chats.
Software promised order. It gave you another inbox: checklists nobody reads, boards nobody updates, phone calls that decide everything.
Your team is the glue
Someone spends the day turning reservations into tasks, tasks into messages, messages into apologies.
Tools that watch, not work
A checklist records the cleaning. It does not decide who cleans, when, with which linen - someone still has to drive.
How it works
One turnover, start to finish.
Follow a single room from check-out to guest-ready - nobody touched a spreadsheet.
- 11:00
Check-out
The PMS mirror sees the departure. The agent had already planned the cleaning yesterday evening.
- 11:02
Assigned
The right cleaner gets the job on WhatsApp or Telegram: sequence, linen kit, priority.
- 11:48
Verified
Photos come back in chat and the checklist closes itself; an exception would escalate on its own.
- 11:53
Ready for sale
Room marked ready, linen counted, every decision written to the ledger.
The agent
Not another dashboard. A head of housekeeping.
Pratyco reads reservations, plans the day, assigns people, moves linen and answers on WhatsApp or Telegram - then writes everything to an immutable ledger.
Every room. Every turnover. Assigned.
The day sheet builds itself from reservations: sequences, priorities, reassignments when someone calls in sick.
Day sheet - Tuesday
Colosseo View 2ACheck-out 11:00
09:30Done
Milano Brera 3ACheck-out 11:00
11:15In progress
Trastevere LoftCheck-out 11:00
14:00Scheduled
The linen cycle, closed.
Stock, kits, laundry routes out and back - counted at every step, reconciled at the end.
Linen cycle
24
Kits ready
61
At laundry
38
In use
100%
Reconciled
The agent speaks with your team.
No app required: tasks arrive, photos come back and exceptions get resolved where your team already lives - WhatsApp or Telegram.
Squadra Roma
Room 2A done, photos attached
Approved. Next: Colosseo View, check-out at 11.
PEvery decision, on the record.
Who decided what, when and why - an immutable ledger correlates reservations, tasks, people and linen.
Ledger
07:12task.reassigned#a1f3
07:40linen.kit_issued#9c02
11:05task.approved#e771
Integrations
Connected to what you already use.
PMS, OTA calendars, WhatsApp, laundry partners - the agent orchestrates across all of them, no tab-switching.
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Real questions
What operators ask us.
Does it replace my PMS?
No. It connects to it: reservations flow in, room status flows back.
How long does setup take?
Connect the PMS and the agent reads units and reservations on its own - there are no workflows to build.
Does my team need to learn an app?
No. Tasks, photos and exceptions travel on WhatsApp or Telegram, where your team already is - and the app is there for whoever wants it.
And when the agent gets it wrong?
Every decision sits on the ledger with its reasoning - you see it, correct it, and the agent learns.